Privacy Policy
1. Introduction
Insite AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share data from Instagram via the Meta API, as well as how we handle data directly collected from users of our AI appointment setting service.
2. Information We Collect
Through the Instagram API, we collect:
- Comments on media objects
- @mentions of our users
- Basic account information of Instagram Business and Creator accounts
- Insights and metrics related to posts and account performance
We also collect information you provide directly to us when using Insite AI, such as name, email address, and communication preferences.
3. How We Use Your Information
We use the collected information to:
- Provide and improve our AI appointment setting service
- Respond to comments and messages on behalf of our users
- Analyze account performance and provide insights
- Communicate with you about our services
We only use data for the purposes explicitly disclosed in this policy and as authorized by our users.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
- Service providers who help us operate our business
- Legal authorities when required by law
Any data sharing is conducted in compliance with Meta's Platform Terms and our obligations to you.
5. Data Retention and Deletion
We retain data only for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.
6. Your Rights and Controls
You have the right to access, correct, or delete your personal data. You can also revoke access to your Instagram data at any time through your Instagram settings.
7. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes via email or through our service.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
10. Compliance with Meta's Terms
This Privacy Policy is designed to comply with Meta's Platform Terms and Developer Policies. It does not supersede or modify any of Meta's terms or policies.